While Commercial Director at Fairfax Media I had the pleasure of contracting Sam to help drive the roll out of Salesforce across the regional division. Sam implemented the change strategy for Salesforce Lightning, including iPad App, roll out to 500+ sales reps across multiple states.
She managed five trainers delivering face-to-face training across multiple locations.
She expertly managed the difficult logistics & coordination with business stakeholders.
She drove a clear and concise communication plan to updates all senior stakeholders within the business. Also as required sent out Adhoc communications to mitigate risk, increase adoption and celebrate project success. Most importantly she monitored feedback from Training and Development to promote adoption and when required conduct Google Hangout sessions for adoption & training. I could not recommend Sam more highly to anyone requiring her unique skill set, professionalism and drive.
- Rodney House
Adoption Lead at REA Group
Sam started working with ISA as COVID19 interrupted our BAU work environment. She was key to our organisation implementing online virtual platforms to continue important communication and collaboration, both internally, and with our external stakeholders, including our introduction of webinar events.
Sam is really easy to work with, presented a flexible approach to training and implementation consistent with our particular workplace and competing demands, and has vast experience and expertise. Thanks Sam, Microsoft Teams & Zoom are our new normal! Hope to work with you again in the future.
- Jo McNaughton
Manager - Operations & HR | Company Secretary
Industry Super Australia