AppGenie is a distinguished B2B-oriented IT service provider. We specialize in empowering businesses to seamlessly transition to cloud platforms, optimise complex application environments, and achieve unmatched performance while keeping costs in check.
We invite you to delve into a world where innovation meets seamless integration, where our decades of expertise in Salesforce, AWS, Azure, and pioneering DevSecOps practices converge to transform your business. We deliver either client direct or through our partner network via our team of permanent staff located throughout Australia, New Zealand and India.
Unveiling Our Expertise: Salesforce, AWS, and Azure Mastery
At AppGenie, we pride ourselves on being a leading Salesforce Independent Software Vendor (ISV) and Consulting Partner, backed by over 20 years of Salesforce excellence.
Our expertise extends far beyond as we effortlessly navigate the intricacies of Amazon Web Services (AWS), Microsoft Azure and Google Cloud.
Our proficiency in writing intricate AppExchange packages, seamless customer integration, and aligning development with enterprise architecture best practices sets us apart in the industry.
Multicloud Mastery
“Lift and Shift” implementations can be challenging as companies struggle to manage applications and costs within their current eco-system.
In a world where cloud-based solutions reign supreme, AppGenie guides you through the transformation, optimizing your journey towards a multicloud environment, ensuring unparalleled availability and performance.
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Salesforce Supremacy
We are a Salesforce Independent Software Vendor (ISV) and Systems Integrator (SI). With a legacy of over two decades, our Salesforce prowess shines through as we design, integrate, and supercharge Salesforce solutions that redefine your business operations.
We have managed countless Salesforce implementations, overseeing UI designs, business rule changes, Complex integrations and challenging roll outs.
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Bespoke Software Development
We help clients design and build their own consumer and business apps.
Our hands-on application development expertise crafts customized solutions that meet your unique requirements. As masters of intricate integration, we bridge the gap between complex challenges and innovative solutions.
Web Excellence
Witness your web presence evolve with our holistic website development approach. Whether it's an existing site or a new concept, our experts ensure aesthetics, functionality, and efficiency.
Our team has developed a wide range of sites, take a look at our portfolio of examples.
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User Experience Redefined
Our in-house design team creates futuristic User Experience (UX) and Interface (UI), setting new industry standards for applications and websites.
We have an outstanding group of Customer Experience (CX) Analysts, focussed on key business drivers. Clients engage us to complete turn key projects or we can provide resources to augment clients in house teams.
Augmenting Your Vision
Our developer services are designed to flexibly meet your needs. rom Apex and Java to .Net and beyond, we provide programmer and developer talent on demand, supporting your short-term and long-term goals.
We support Salesforce Professional Services, Big 4 Partners, Resourcing Agencies and Clients direct. Please reach out with your requirements and we can provide a solution!
Learn MoreEmbrace a Partnership that Counts
At AppGenie we've embraced a business model that places our industry partners at the forefront of our operations. We know relationships are everything. We prioritize your success, respecting your direct relationship with customers, especially if you're a Salesforce partner. Our unique approach ensures that we seamlessly integrate into your team, augmenting your skills while safeguarding your vital partnerships. We are trusted by consulting partners big and small. Contact us to learn more about how we can supercharge your offer.
Why Choose AppGenie?
Efficiency Hub: Your One-Stop Solution
Experience efficiency at its finest with AppGenie. Our all-inclusive services eliminate vendor complexity, streamlining operations under one roof. Partner with us for seamless synergy, unlocking diverse expertise that drives innovation, productivity, and real results.
We delve into your business intricacies, building strong relationships to craft solutions that exceed expectations. Our personalized approach generates revenue-focused outcomes aligned with your vision. AppGenie collaboration strategically cuts costs while propelling growth.
Future-Proof Innovation: Embrace Tomorrow Now
Step into the future with AppGenie. Our mastery in Function as a Service (FaaS) and Serverless app development empowers innovation.
Embrace a future-ready approach that optimizes infrastructure, applications, and ROI.
- AWS, Azure, Cloudflare, Java, .Net, Node
- Maximise your infrastructure and applications
- Maximise your return on investment
Applications and services we utilise include:
$2 million
in Efficiency Gains
90
Projects
130
Integrations
20
Industries
Decades of Excellence and Experience
When you choose AppGenie, you're tapping into a reservoir of experience that spans decades. Our fusion of technical prowess and strategic insight has reshaped the trajectories of businesses across industries. Engage with us, and you're not just partnering with a service provider; you're forging a collaboration that stems from years of perfecting Development & DevSecOps practices.osely within the FinSec sector throughut the Asia Pacific region for many years. We are familiar with Xero, MYOB, and Sage amongst many others.
Join hands with AppGenie to redefine your tech-driven success story. Contact us today to embark on a journey towards innovation, efficiency, and unparalleled growth.
What Our Client Say
AppGenie commenced working with Industry Super as COVID19 interrupted our BAU work environment. Sam and AppGenie was key to our organisation implementing online virtual platforms to continue important communication and collaboration, both internally, and with our external stakeholders, including our introduction of webinar events.
Sam is really easy to work with, presented a flexible approach to training and implementation consistent with our particular workplace and competing demands, and has vast experience and expertise.
JM
Manager - Operations & HR
Industry Super Australia
I worked with with Mark for over a year managing a highly complex DevOps environment.
After joining the project he steadily improved the deployment process through various automations and training initiatives.
In addition he helped with design and implementation of limit aware framework which dramatically reduced automation failure rate in production.
His technical knowledge, work ethic and dedication is a great asset for the program and team as a whole.
MG
BUSINESS & INTEGRATION ARCHITECTURE SPECIALIST
MULTI-NATIONAL SALESFORCE PARTNER
AppGenie provides us support via their Partner-to-Partner model, particularly around Salesforce. We have recently been collaborating on a project focused on CRM Analytics with a National Big Box Retail Chain. The client was thrilled to engage with our Team commenting post workshop: We could tell that the AppGenie Team understood our core business. It was ‘Tech guys’ not sounding ‘Tech’. Our Team got value from a highly productive workshop.
SR
ACCOUNT MANAGER
LEADING MARKTETING TECHNOLOGY AGENCY
I myself am a developer with a solid understanding of multiple languages and have been using Salesforce for more than 10 years.
This puts me in a unique position as a client, having technical knowledge to keep partners honest.
UltraFlow as a Salesforce product was born out of my experience in Government where I observed use cases for a powerful form design tool given the native shortcomings!
I set about development with myself as Product Owner supported by an International Salesforce Partner and unfortunately the results weren’t great.
Thankfully AppGenie have renewed my faith in collaborating with partners.
I had worked with Mark before and upon learning about AppGenie’s capabilities as an ISV I reached out for assistance rewriting some Visual Force into Lightning.
I was particularly impressed by their AppExchange packages and understanding of the process to develop and commercialise Salesforce software, including marketing and maintenance.
Project scope continued to increase as I gained confidence, eventually I decided on AppGenie as my partner of choice to complete the project as a whole.
This project was resourced by a hybrid team, both on and off-shore.
They performed better than any other team I have worked with over the past 20 years, always reliable and prompt in their follow-up, delivering work with a sense of urgency.
Overall, I am extremely satisfied with my experience working with AppGenie and would highly endorse them to anyone in need of Salesforce services.
Thanks again to Mark, Sam, Brendan, Nitesh and the Development Team, I greatly value your continued support.
MJ
CEO
MIRA INNOVATIONS (ULTRAFLOW ON APP EXCHANGE)
Mark from AppGenie has single-handedly developed a suite of data migration scripts within 4 weeks and
successfully migrated over 10 years of legacy data into Salesforce for the CRM Quick Wins3 Complaints project.
The savings to the project is over $200k as quoted by the Integration team!
DF
Project Manager
Energy Australia
Verve Portraits is an award-winning family photography studio with locations in Melbourne, Sydney & Brisbane.
We offer our customers an exciting electronic bookings experience and were eager to explore the power of a CRM to optimise our sales and marketing process to meet customer’s needs.
We made the decision to go with Salesforce and we were provided with several recommendations for potential implementation partners.
I was impressed with AppGenie, particularly their experience with complex integrations.
Mark, Brendan and the team were always willing to go the extra mile to ensure our needs were met,their ability to explain technology in an easy-to-understand way was exceptional.
They took the time to listen to our pain points and ideas and let us know the best possible way to manage and explore them.
AppGenie have been instrumental in building and integrating our business processes and systems.
This included collaboration with several of our other platforms and partners, whereby AppGenie was always positive and cooperative.
Their dedication, communication, and support are top-notch. We meet weekly, changes are recorded accurately and tested well.
The success of our project has allowed us to improve our internal communications. This has further improved engagement with customers before, during, and after the sales cycle.
Following from our experience with the Salesforce implementation and the team’s commitment, we made the decision to engage AppGenie as our partner to maintain our Website.
I would highly recommend their expertise to anyone in need of Salesforce support and customisations within their organisation.
Huge thanks to AppGenie!
KM
CHIEF EXECUTIVE OFFICER
VERVE PORTRAITS
AppGenie are always quick to respond to our requirements and have gone above and beyond in many instances to deliver projects under tight deadlines. The teams knowledge and ability to problem solve is second to none!
SM
Head of Technology
Honan Insurance
Our Customers
Our Blog
Confused about FedRAMP and IRAP
We take a look at what FedRAMP and IRAP mean, how they are similar and more importantly why they are different, and what this means to you.
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Subscription and Feature based billing, What its all about.
We take a look at Revenue cloud and feature and subscription builling, why this is a game changer to your revenue model.
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Teams and Salesforce - alerting and information gathering from where you work
Teams is now the go to for communication and colloboration across the Enterprise, in this post we look at how you can turn your Teams into the front end UI of Salesforce - and how this can make your life easier.
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Metadata-Driven Personas: Taming the Complexity of Salesforce Permissioning
In the second article in our Unit Testing and User Management post - were tidying up the links between production and development while improving the performance of our test execution.
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Trigger Hell, Reentrant triggers and State Management
Weve all been there .... youve added one more trigger to do the simplest thing and now your in Trigger Hell ... triggers calling triggers and worse a bulk update now has a batch size of 5! Sound familiar? Heres a way to solve it that wont add to the nightmare.
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Unit Testing, User Management and Best Practice
User Management in Unit Testing is often left to the individual developer - or worse ignored completely. In the first of two articles this month we cover off a pattern that will help your developers be consistent and solve some of those annoying user provisioning issues.
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E-Commerce
AppGenie understand that writing the worlds best software product is tough, but once you have taken this step - how do you maximise your market, how do you engage with your potential users and monetise your investment.
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AppGenie: Empowering E-Commerce Excellence.
Elevating your E-Commerce Business? We walk-the-walk with our own E-Commerce site Goiru. If you like your brand with a little Japanese Cyberpunk, we've got you covered!
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Choosing the Right Salesforce DevOps Platform
Within the Salesforce Ecosystem - DevOps tools have always been a contentious area. There's no one size fits all.
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JSON Web Tokens & SF CLI
Authenticating with your SF CLI is fine when you can use a screen and keyboard, but what about your Pipeline? Read the step-by-step How to use JWT to access your Salesforce Instance.
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Callbacks in Salesforce - Who knew?
Callbacks are a critical component of software development, using them in Salesforce is not only possible, its easy! See how we use Callbacks in FTP2SF to enable custom functionality.
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NoSQL with minimum code - DynamoDB might just be for you
DynamoDB is a blistering fast NoSQL Database, enabling your application to maximise this throughput is easy. See how FTP2SF uses DynamoDB.
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Experience the Power of Predictive AI with AIGenie
After the hype of ChatGPT and GPT-3 & GPT-4 where does that leave the analytics space .... Were proud to partner with a world leading data analytics team that can maximise your sales! Welcome to AIGenie!
AI & Natural Speach Language Learning
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Empowering Partners
Partners are at the core of our success at AppGenie, see how our industry partners can confidently take on new challenges, accelerate innovation, and deliver top-tier solutions.
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Copado Functions
Following on from Copdo Functions experience - this article is the second in the series as details how to streamline your DevsecOps pipeline with Copado Functions.
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A Serverless Production
The "traditional" lift-and-shift approach for your Transition to Cloud is often painful, disruptive and expensive - theres better ways to do it.
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Slack and AIBus
AIBus is not just another bot inside of Slack... This tool is a ChatGPT powered personal AI mentor, wizard and friend!
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Copado Functions
Copado Functions can make your DevSecOps/Salesforce job so much easier - lets see how to use them!
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Summer 23
Salesforce Quarterly Update Release - Overview Key points: Release Notes: Summer '23 Release Notes Release Dates: May 19, June 2, June 9
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Git Pipelines
Wrapping up our articles on using Git, we discuss how to make a complex build and delivery pipeline that allows you to commit every Production, Test and Dev Build.
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Change is hard!
Change Management and Adoption are often seen as hard, but the reality is we adapt, develop and change everyday.
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Why Serverless?
Why is Serverless and FaaS important, Learn how Serverless is your fastrack to significant savings!
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World Tour
Salesforce World Tour in Sydney, we were there walking the halls, listening for whats new and exciting in the Salesforce space. It was great catching up with all of the Partners in one room, meeting old friends and colleagues, despite the sore feet!
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Git Merging
Are you living in fear of your next merge conflict, learn how GIT can save you or cause you more pain!
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ChatGPT, Einstein and Salesforce
AppGenie is currently working on opportunities to harness the power of GTP3 and GTP4 integrated with Salesforce and other tools. A recent study found that companies that embrace AI technology can increase their productivity by up to 40%, with 69% of business executives saying that AI will be necessary to remain competitive in the future. Read more about Einstein GPT and ChatGPT app for Slack.
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Difficult Projects Challenge!
We love a challenge!
Our Tech Lead has thrown down the gauntlet!
Tell us about a project or initiative that you or your current tech partner hasn't been able to solve and we will review!
We are integration specialists and we are familiar with most languages and platforms.
We love exploring the latest tech.
We've got some big news to share with you!
We've just acquired Visionaire, a sourcing business focused on supply chain and product procurement within the apparel sector. But we're not just limiting ourselves to the apparel sector. Our goal is to develop a cloud-based marketplace platform that allows manufacturers and retailers to source all types of products in an ethical and cost-effective way.
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Try B4 Hire Initiative
As experts in multiple technologies we are well equipped to select, train and develop the best talent.
We have recently developed a Strategic partner initiative aimed to improve service and success for our key clients.
We can provide your IT staffing requirements as AppGenie consultants, training and developing them for you with the option to transfer them to full-time after an agreed term.
This limit risks, but more importantly ensures that the talent is properly developed and fit for your specific needs before you make a full time commitment.
Lets discuss your needs and develop a package for you today.
Team Building
Our recruitment team has been busy developing talent during Q2 and this growth spurt looks to continue into Q3. We will be announcing some further growth in our DevOps and coding team shortly!
XRO2SF on AppExchange
Our exciting integration tool XRO2SF has passed the security review stage on the SF AppExchange. This is the final hurdle before the product being live. This a great tool which will create significant efficiencies for the many businesses using both Salesforce and Xero as their finance package. Read more about this innovative AppGenie proprietary product here!
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FTP2SF Functionality
We have upgraded our integration product FTP2SF to increase timeout limits that support the call-back functionality, this also reduces the environment complexity. If you havent tried FTP2SF check it out here
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Conferencing Tools Best Practice
We have been running training to small & large groups on best practice for organisations using video conferencing tools such as Teams™, Zoom™ including webinars.
FTP2SF & AWS Sentiment Analysis
Want to see FTP2SF in action? This example combines our favourite platforms Salesforce, FTP2SF & AWS to provide Sentiment Analysis in Service Cloud! This is a great way to prioritise Email2Case to those Service Agents who can best respond!
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AWS Lambda & Microsoft C# .Net
How would you like to power your applications with edge network performance including auto-scaling while still reducing your operating costs. We can show you how! We absolutley love the combo of AWS Lambda & C# .Net ... Why? Let us count the ways!
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AppGenie, destressing your Git experience!
Git is a critical tool for IT professionals but can be tough to handle. Unlock the full potential of Git with our life-saving article. Say goodbye to Git struggles and boost your IT career while impressing your friends!
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Performing at High Levels
Our web development team has been hard at work developing 8 sites simultaneously. One exciting project involves moving a client's aged Drupal suite of sites across to Blazor combined with integration of the MSQL database driven web portal.
WCAG Accessibility & Compliance
We are developing accessible websites using best practices. Accessible sites offer features such as scalable type, visual contrast, keyboard navigation, and screen reader technology. They also provide captions for audio content. We are currently working towards WCAG 2.1 AA and AAA, but are preparing for WCAG 3.0. Contact us now for your new WCAG compliant site or for a new look for your current site.
YouPlanIt WebApp
We are creating a powerful web-app in conjunction with world renowned financial and retirement planning expert Michael Littlewood.
YouPlanIt is a fully integrated financial planning web-application. It provides modules/tool for managing areas of personal financial planning including; Retirement Savings, Life Insurance, Disability Insurance, Medical Insurance, Portfolio Planning, and Managing Debt.
Salesforce Security Scanner - S4
AppGenie is proud to be the APAC partner for DigitSec, the premier tool for Salesforce Security Scanning.
Read more here
We talk the talk AND walk the walk, using these tools on our own products along with providing them as a Managed Service.
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Static Analysis fails
Static Analysis is only half the answer. Good patterns and practices need to be supported in your dev team
Read MoreContact Us
Phone Number
(+61) 413 107 704
Locations
Melbourne CBD, VIC 3000
info@appgenie.com.au
Let's talk about your business.
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