Salesforce

Salesforce

Salesforce offers a multitude of packages targeted to specific industries and use cases.
AppGenie has a wealth of experience choosing the optimal suite of tools for our FinTech, Government, Wholesale and Retail customer types.
Our team has experience with the following Clouds.

Sales Cloud

Sales Cloud is designed to help your salespeople sell smarter and faster by centralising customer information, logging their interactions with your company, & automating many of the tasks salespeople do every day.

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Service Cloud

One of the world's most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.

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Marketing Cloud

Markleting Cloud is a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers.

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Commerce Cloud

Empowers you to create seamless ecommerce experiences that inspire & convert today's connected shoppers. With this e-comm software, you can go to market faster and smarter -delivering personalised customer experiences across mobile, digital, and social platforms

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Financial Services Cloud

Financial Services Cloud is an integrated platform designed to drive stronger client relationships that last generations. Powered by Lightning, Financial Services Cloud makes it easy for advisors to deliver a concierge level of service with the personalised, proactive advice clients expect.

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Community Cloud

Community Cloud is an online social platform for companies to create branded sites connecting customers, employees, and partners with each other. It provides them the records and data they need to accomplish their work effciently.


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Configure, Price, Quote (CPQ)

A sales tool to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Available on any device due to it’s cloud based platform.

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Field Service Cloud

An extension of Service Cloud that provides a comprehensive view of workforce management. Field Service involves providing services beyond your office or site. Equip your team with AI-powered scheduling, resource optimisation, guided safety protocols, van inventory, knowledge articles, and more.

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Experience Cloud

Experience Cloud is Salesforce's digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers — and digitize business processes at lightning speed.

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Why Us

As a Salesforce Implementation Partner and ISV we are uniquely positioned. We pride ourselves on having a highly technical team of specialists, including: Salesforce Developers, Administrations, Business Analysts, Functional Consultants, Tech Leads and Solution Architects. We also cover best practice from a training/change management perspective. We work on new implementations, managed services, integrations, customizations and everything in between.

Salesforce DevSecOps

We understand that developing Salesforce solutions is only part of the challenge. A key factor to success is applying best practice to managing environments including release management, testing, data retention and security/audit control. We provide contract and turn-key solutions to optimise your development life-cycle. This includes support and training to help your own team achieve better quality, security and performance.

  • Secure - Holistic Security Assessment, Pen Testing & Remediation
  • BackUp - Backup & Archive, Sandbox Seeding, Security Management
  • Release - Release Management, Test Automation
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Salesforce ISV on AppExchange

Our team has developed our own Managed Package products to use within the Salesforce Ecosystem as well as products built on behalf of our customers

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Our Salesforce Partners

Contact Us

Phone Number

(+61) 413 107 704

Locations

Melbourne CBD, VIC 3000

Email

info@appgenie.com.au

Let's talk about your business.
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Salesforce Security

S4 Security Scan Results

AppGenie is proud to be a partner with DigitSec and their Salesforce Security Scan tool S4.DigitSec We talk the talk and walk the walk, using these tools on our own products along with providing them as a Managed Service. A recent scan of one of our AppExchnage products identified the following and resulted in enhancements