Salesforce
Salesforce
Salesforce offers a multitude of packages targeted to specific
industries and use cases.
AppGenie has a wealth of experience choosing the optimal suite of tools for our FinTech, Government,
Wholesale and Retail customer types.
It doesn’t matter if you are new to Salesforce or been using it for as long as we have.
Our team has extensive experience with the following Clouds and is here to help you!
Sales Cloud
Sales Cloud is designed to help your salespeople close more deals by selling smarter and faster! Using a single shared view of customer information, logging their interactions with your company, & automating many of the tasks salespeople do every day.
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Service Cloud
One of the world's most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
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Marketing Cloud
Markleting Cloud is a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers.
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Commerce Cloud
Empowers you to create seamless ecommerce experiences that inspire & convert today's connected shoppers. With this e-comm software, you can go to market faster and smarter -delivering personalised customer experiences across mobile, digital, and social platforms
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Financial Services Cloud
Financial Services Cloud is an integrated platform designed to drive stronger client relationships that last generations. Powered by Lightning, Financial Services Cloud makes it easy for advisors to deliver a concierge level of service with the personalised, proactive advice clients expect.
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Community Cloud
Community Cloud is an online social platform for
companies to create branded sites connecting
customers, employees, and partners with each other. It
provides them the records and data they need to
accomplish their work effciently.
Revenue Cloud
Revenue Cloud streamlines your entire revenue process, integrating quoting, billing, contracts and payments into one seamless platform. Leveraging an all new CPQ Engine to enable fast, accurate, dynamic pricing from any device, ensuring sales teams can close deals quickly and efficiently.
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Field Service Cloud
An extension of Service Cloud that provides a
comprehensive view of workforce management. Field
Service involves providing services beyond your office or
site. Equip your team with AI-powered scheduling,
resource optimisation, guided safety protocols, van
inventory, knowledge articles, and more.
Experience Cloud
Experience Cloud is Salesforce's digital experience
platform that can quickly build websites, portals, mobile
apps, and other digital touchpoints to engage with
customers — and digitize business processes at
lightning speed.
Public Sector Solutions (PSS)
Public Sector Solutions are purpose-built applications
built on the world's most trusted CRM designed to help
public sector organizations build and maintain thriving
communities. These solutions are most helpful for state,
local and federal agencies looking to rapidly deploy a
flexible and scalable platform to modernize services.
nCino
nCino is the worldwide leader in cloud banking.
Built by bankers for bankers, nCino streamlines all
customer and employee interactions within a single
cloud-based Bank Operating System® that drives
increased efficiency, transparency, profitability and
regulatory compliance across all business lines.
MuleSoft
MuleSoft provides the most widely used integration
platform for connecting SaaS & enterprise applications
in the cloud and on-premise. MuleSoft's integration
platform enables not only to unlock data across legacy
systems, cloud apps and devices but also to make
smarter and faster decisions, and offer highly connected
experiences for end-users.
Why Us
As a Salesforce Implementation Partner and ISV we are uniquely positioned. We pride ourselves on having a highly technical team of specialists, including: Salesforce Developers, Administrations, Business Analysts, Functional Consultants, Tech Leads and Solution Architects. We also cover best practice from a training/change management perspective. We work on new implementations, managed services, integrations, customizations and everything in between.
Salesforce DevSecOps
We understand that developing Salesforce solutions is only part of the challenge. A key factor to success is applying best practice to managing environments including release management, testing, data retention and security/audit control. We provide contract and turn-key solutions to optimise your development life-cycle. This includes support and training to help your own team achieve better quality, security and performance.
- Secure - Holistic Security Assessment, Pen Testing & Remediation
- BackUp - Backup & Archive, Sandbox Seeding, Security Management
- Release - Release Management, Test Automation
Scalable Contingent
Resourcing
Our team is highly qualified and maintains certifications across multiple streams such
as Administration, Implementation, Pardot, Marketing, Declarative, Developer,
Architecture and DevSecOps. We are focused on keeping our team up-to-date with
certifications in Salesforce, Mulesoft, Copado, AWS and Azure.
We can provide individuals or turn key teams on demand. Please reach out to us with
your requirements and we can share suitable resource profiles.
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Salesforce ISV on AppExchange
Our team has developed our own Managed Package products to use within the Salesforce Ecosystem as well as products built on behalf of our customers
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Our Salesforce Partners
OwnBackUp
We are an OwnBackUp reseller & implementation support partner. OwnBackUp is a SaaS tools suite. The original BackUp & Archive tool works across Salesforce, Microsoft Dynamics and other CRMS to ensure data is backed-up but more importantly that it can be remediated effeciently
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DigitSec
We are a DigitSec S4 reseller & implementation support partner. DigitSec is a cybersecurity software co. providing a SaaS Security solution focused on application security vulnerability discovery, monitoring, and remediation. DigitSec’s flagship offering is S4 for Salesforce, a patented SaaS Security Scanner™ platform.
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Conga
Conga helps you create a faster, more productive Salesforce experience. Automate processes like pipeline and contract management, invoicing and billings, and renewals. Simplify your work and create a more productive and efficient Salesforce experience. Conga’s revenue lifecycle management products provide a seamless Salesforce experience that allows you to provide better data visibility along with process and approval automation. Easily sort and manage data to create fast and accurate quotes and proposals with increased visibility. Automate your approvals to streamline contracts
AutoRabit
We are an AutoRabit reseller & implementation support partner. AutoRABIT is a complete DevSecOps platform for optimized and streamlined Salesforce application development. Create the most secure and stable updates while increasing productivity. Quality checks, strategic automation, and scalable solutions enable Salesforce developers to increase release velocity with confidence.
These tools empower your team to quickly address functionality issues and customer demands: - Automated Release Management - Test Automation - CI/CD - Data Backup and Recover
Copado
We are a Copado reseller & certified implementation support partner. We have a team of highly trained Release management specialists who assist clients in their Copado Implimentations including CBT Training and one on one coaching.
Copado is the #1 DevOps tool for SaaS applications. Built on Salesforce, Copado gives you a common system to manage development across clouds like MuleSoft, Heroku, Salesforce, and Google.
Now your whole team, including low-code citizen developers, can work together on a single platform to build on any cloud.
End-to-End Test Automation: The missing gap in your software delivery. Change is constant — and it’s the #1 risk to your digital transformation. From system upgrades to software updates, every new SaaS deployment comes with changes to the code underneath the hood. To keep your functionality firing on all cylinders, end-to-end regression testing is required for every single release
Learn MoreContact Us
Phone Number
(+61) 413 107 704
Locations
Melbourne CBD, VIC 3000
info@appgenie.com.au
Let's talk about your business.
Our Salesforce Blog
S4 Security Scan Results
AppGenie is proud to be a partner with DigitSec and their Salesforce Security Scan tool S4. We talk the talk and walk the walk, using these tools on our own products along with providing them as a Managed Service. A recent scan of one of our AppExchange products identified the following and resulted in enhancements
Sentiment Analysis using FTP2SF
Sentiment analysis is increasingly being used to identify trends and potential problem areas within enterprise customers.
Salesforce World Tour 2023 in Sydney was fantastic!
Salesforce World Tour in Sydney, we were there walking the halls, listening for whats new and exciting in the Salesforce space. It was great catching up with all of the Partners in one room, meeting old friends and colleagues, despite the sore feet!
ChatGPT, Einstein and Salesforce
AppGenie is currently working on opportunities to harness the power of GTP3 and GTP4 integrated with Salesforce and other tools. A recent study found that companies that embrace AI technology can increase their productivity by up to 40%, with 69% of business executives saying that AI will be necessary to remain competitive in the future. Read more about Einstein GPT and ChatGPT app for Slack.
XRO2SF on AppExchange
Our exciting integration tool XRO2SF has passed the security review stage on the SF AppExchange. This is the final hurdle before the product being live. This a great tool which will create significant efficiencies for the many businesses using both Salesforce and Xero as their finance package. Read more about this innovative AppGenie proprietary product here!
Copado Functions
Copado Functions can make your DevSecOps/Salesforce job so much easier - lets see how to use them!
Summer 23
Salesforce Quarterly Update Release - Overview Key points: Release Notes: Summer '23 Release Notes Release Dates: May 19, June 2, June 9